SPOTV — Privacy Policy
SPOTV is a video player app. It connects to the service of your TV provider through a one-time activation code. SPOTV does not provide, host or sell any content. This policy explains what data the app processes and why.
1. Data we collect
To activate the app and keep it working, the app sends the following to our activation server (spotv.me):
- Install identifier: a random identifier created by the app on your device (not the device serial number or the advertising identifier).
- Device and app information: platform (iPhone, iPad, Apple TV, Mac or Apple Vision Pro), device model, operating system version and app version.
- Favourites: the channels, movies and series you mark as favourites, so they are kept in sync with your provider's service.
This data is linked to the activated device and is used only to provide the app's functionality: activating the device, letting your provider manage it, and syncing favourites. It is not used for advertising or tracking, and it is not sold.
2. Data stored on your device
Activation details (such as the provider's server address and the device address assigned by the provider), viewing progress, settings and the parental PIN status are stored on your device.
3. Third-party services
- Your TV provider: media streams, programme guide and catalogue come from your provider's servers. Your provider receives the requests needed to play its content and is responsible for its own privacy practices.
- The Movie Database (TMDB): the app requests artwork and descriptions for movies and series from TMDB. These requests contain the title being looked up and your IP address, but no personal data from the app.
The app contains no advertising, analytics or tracking SDKs.
4. Retention and deletion
The data in section 1 is kept while the device is activated. When the device is deactivated (by you in Settings → Delete Profile, or by your provider), the app removes its local data, and the device record can be deleted on request.
5. Children
SPOTV is not directed to children under 13 and does not knowingly collect personal information from children. Restricted categories are protected by a parental PIN.
6. Your rights
You can ask to access or delete the data linked to your device by contacting us.
7. Changes
We may update this policy. Changes will be published on this page with a new date.